How to make contact with the Lebara Mobile customer service team (2024)

It is important to know the right ways to make a complaint because now a days there are so many ways you can contact a customer service team, Lebara mobile UK has several ways that allow you to express your feelings about a service and ask any questions you are unsure of with Lebara mobile UK.

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How to make contact with the Lebara Mobile customer service team (1)

What information does this post include?

  1. · What is the Lebara customer service number?
  2. · More ways to contact with Lebara customer service team?
  3. · How can I complaint to Lebara customer service team?
  4. · Lebara mobile Help

What is the Lebara customer service number?

It is very normal for customers to have problems or have questions with any service and Lebara mobile understands that so it is important that we make it super easy for Lebara customers to contact our Lebara customer service team.

There are a few ways to contact Lebara Mobile customer service UK because depending what network you are with it may depend what type of network you have.

However, if you have a Lebara mobile number than the Lebara customer service number is 5588, which is a really short and simple number to remember and is only for Lebara mobile customers.

Lebara Mobile does offer the Lebara customer the opportunity to have international minutes so it is appropriate to have a contact number for abroad users. The number to call from overseas is +44 20 7031 0791.

Also, if you are calling from another network than you will be dialing the same number that you would if you were to call from abroad. Calls from both abroad and from another network will cost you but it will depend on what network operator you are using.

An important thing to know is that the Lebara mobile customer service team only operate between 9am to 6pm every day. If you are calling from abroad then you must realise that this is 9am to 6pm UK time.

Make sure you check your world clock to see what time it is in the UK if you are calling from overseas. So, if you have problem or any questions about any Lebara mobile services this is the way to contact the Lebara customer service team.

Of course, contacting the customer service team through the phone is one of the most traditional ways but Lebara mobile customer service team has another way that is more suitable to the world we live in now.

Now the Lebara mobile customer service team can help you by having a chat online, Lebara UK customer service has a chat 'Live Help Online' feature so that customers can express their thoughts and enquires about any of Lebara mobile services.

Contact the Lebara customer service team Chat 'Live Help Online' between 9am to 5:30pm Monday to Sunday. Use this chat to express how your feeling about any Lebara service don't be shy.

If you aren't the type of person to call or chat online because you prefer the real old school way of contacting the Lebara customer service team than just send the Lebara customer service team a post.

Send your post to 7th Floor, Import Building, 2 Clove Crescent, East India Dock, London, E14 2BE, UK. This is the easiest way to write to the Lebara mobile UK customer service team and they will get back to you as soon as they can.

These are other ways to contact the Lebara mobile UK customer service team, so you can find which way best suits your style of contacting the Lebara customer service team.

How can I complaint to Lebara customer service team?

The Lebara mobile UK customer service team welcomes you to make complaints about any unsatisfactory feelings you have towards any Lebara mobile UK services.

The more positive or negative customer feedback the team gets the more improvements the team can make on certain services.

Most of the best ways to make a complaint have been explained in the same ways you can contact the Lebara mobile UK customer service team.

If you are using a Lebara mobile phone then dial 5588 or if you are using a different network or calling from abroad than dial +44 20 7031 0791 or landline 0207 031 0791.

You can use the chat online feature to make a complaint and even by post at 7th Floor, Import Building, 2 Clove Crescent, East India Dock, London, E14 2BE, UK.

Lastly, if you want to make a complaint by email than contact the Lebara mobile UK team through care@lebara.com and the team will get back to you as soon as possible. To make things a lot easier you can visithttps://mobile.lebara.com/gb/en/contact-us for more info.

Lebara mobile Help

Before contacting the Lebara mobile UK customer service team it is important to familiarise yourself with the 'Help' page on the Lebara mobile UK website. This web page is designed to give you information about every Lebara UK services.

If you have any enquires or problems with Top up & Balance, Calls & Internet, Plan & Rates, Phone & Devices, Manage your Accounts and New Members, this page will give you all the information you need.

Therefore, it really isn't no reason to call the Lebara mobile UK customer service team as you have the opportunity to solve your problems by yourself.

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How to make contact with the Lebara Mobile customer service team (2024)

FAQs

How can I contact Lebara customer service? ›

We can be contacted via the following methods: by email at care@lebara-mobile.co.uk; on a Lebara SIM Card by dialling 5588; by telephone on: 0870 075 5588 (calls to our customer service number 5588 are free, however calls from other networks or landlines are typically charged at the standard national rate applied by ...

How do I connect to Lebara? ›

  1. Pop the SIM in an unlocked handset. Pop the SIM in an unlocked handset.
  2. Your SIM is now active. If you purchased a SIM only plan or top up with your SIM, just make a call, send a text or use data. Your SIM is now active. ...
  3. All done! All done!

How do I make an international call from Lebara, UK? ›

Making an international call? Remember to dial the international code, followed by the country code and the mobile or landline number (without the zero at the beginning).

How do I set up my Lebara answer phone? ›

Setting up your new Voicemail
  1. Dial 1233.
  2. Choose your preferred language and a personal PIN.
  3. Choose to use a standard welcome message or record a new personalised welcome message for your Voicemail.

What is the message center number of Lebara? ›

Press Text messages. Press Message Centre below the required SIM. Key in +447785014317 and press Set.

How do I find my Lebara phone number? ›

Dial *#100# and press the call button to see your number on-screen. You can also find your number on the back of the SIM card packaging if you still have it.

Can I activate Lebara abroad? ›

You don't need to tell Lebara that you'll be going abroad, but you will need to: Activate your plan or roaming add-on. Check your data settings to make sure your phone can access the internet while abroad - Lebara has advice on how to do this here.

How do I port my mobile number to Lebara? ›

Can I keep my old number?
  1. Activate your Lebara SIM card.
  2. Text PAC to 65075 from your existing mobile network SIM to get the PAC code.
  3. Complete a port-in request, and it will be processed on the date selected by you.

Can I use my UK Lebara SIM in USA? ›

You can use all of your UK plan allowances while roaming in the EU or India for no extra cost (up to 30GB). For roaming outside of Europe and India, you will need to buy an appropriate roaming add-on or use pay-as-you-go (PAYG) credit.

Which network does Lebara use? ›

Lebara uses the award-winning Vodafone network in the UK. Their 4G network covers more than 99% of the UK population and 96% of the UK's landmass.

How to recover Lebara account? ›

I am having trouble logging in
  1. Go to the Account Recovery page to get started.
  2. Type in the email you used to register with.
  3. We will then send you a verification code to your email. ...
  4. If you still have not received the email please take sometime to checkout some troubleshooting tips.

How do I contact Lebara customer service? ›

We intend to resolve faults as soon as reasonably possible. If you have any technical questions simply call 5588 from your Lebara number or on the landline 0207 031 0791* (you will need to check with your landline service provider to find out their call costs for UK landline numbers).

How do I setup my answering? ›

Record a new greeting
  1. Open the Google Voice app .
  2. At the top left, tap Menu. Settings.
  3. In the Voicemail section, tap Voicemail greeting.
  4. Tap Record a greeting.
  5. Tap Record .
  6. Record your greeting and when you're done, tap Stop .
  7. Choose what you want to do with the recording: To listen to the recording, tap Play. .

Why is my Lebara SIM not working? ›

SIM not working

If your Lebara SIM card is not working, please try the following checks: Have you activated your new Lebara SIM card? Dial a random local number and your Lebara SIM card will be activated once your connection is established.

How do I reactivate my Lebara SIM card? ›

If you have a smartphone, your SIM will activate once you put it in your phone and switch it on. If you have a feature phone, dial 5588, and your SIM card will be activated when you hear the automated voice. If you are having problems using your SIM, check a few simple things to resolve the issue.

How can I recover my Lebara account? ›

I am having trouble logging in
  1. Go to the Account Recovery page to get started.
  2. Type in the email you used to register with.
  3. We will then send you a verification code to your email. ...
  4. If you still have not received the email please take sometime to checkout some troubleshooting tips.

How to activate international SMS in Lebara, UK? ›

How to Activate International SMS in Lebara UK
  1. Sign Up for a Lebara UK Account: The first step is to sign up for a Lebara UK account. ...
  2. Activate International SMS Services: Once you have your Lebara UK account set up, you can activate international SMS services by contacting their customer support team.

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